How your retainer works | Balmve Creators

How your retainer works.

Your retainer covers 10 approved videos each calendar month. Make them independently, from strategist briefs, or as a mix of both.

See the 2 ways to create
A creator filming a video in her kitchen

There are 2 ways to complete your 10 videos.

Your monthly retainer is flexible. The only thing that matters is reaching 10 approved videos by the end of the calendar month.

Solo videos

You choose the concept, film it, edit it and post it yourself. Before filming, read the More Than Collagen guide in your private Discord channel or Creator Portal.

Requested videos

A strategist sends you a brief in your private channel. You film the raw footage, they review it, then it goes to editing after approval.

How a requested video moves.

Four steps. Your private channel is where the handoff happens.

  1. Brief arrives

    We send the idea and deadline.

  2. You film

    Send your raw footage by the agreed date.

  3. Review

    We approve it or send one clear adjustment.

  4. Approved

    It goes to editing and counts toward your 10.

Your 10 is flexible.

Requested and solo videos both count. Complete any mix of 10 approved videos in the calendar month.

2 requested + 8 solo

= 10 approved videos

Requested videoSolo video

Any mix works. It could be 10 + 0, 2 + 8 or 0 + 10.

More than 10 videos? Any requested video after your first 10 is paid separately at your normal per-video rate. Your rate is your monthly retainer divided by 10.

Questions creators usually ask.

Where is the More Than Collagen guide?

It is available in your private Discord channel and in your Creator Portal. If you cannot find it, ask your point of contact in your private channel.

What happens if a strategist asks for changes?

You will receive clear, specific feedback. This is usually a small change to wording, lighting, background, delivery or one shot. Re-film only the part that needs changing, unless the strategist explains that a full re-shoot is needed.

When does a requested video count toward my monthly total?

When the strategist approves your raw footage and sends it to editing. The approval is the moment it becomes one of your 10 videos.

What if I need an answer about a brief?

Ask in your private Discord channel and tag your point of contact. Keeping questions there means the strategist can see the brief and give you the right answer quickly.

Still unsure what to do next?

Open your private Discord channel. Your brief, guide and point of contact are all there. You can also open your Creator Portal to find your resources.